GREEN 4-PIECE PANT COAT DRESS (D-2995)

Anabiyah Shipping Policy

At Anabiyah, we are committed to delivering your fashion essentials quickly and efficiently, with the added benefit of free shipping on all orders across Pakistan.

1. Free Shipping:

• We proudly offer free shipping on all orders, regardless of size or value, to any location within Pakistan.

2. Delivery Time:

• Orders are typically processed within 1-2 business days.
• Delivery times vary based on your location but generally range between 3-7 business days after processing.

3. Order Tracking:

• Once your order has been shipped, you will receive a confirmation email with a tracking number, allowing you to monitor your order's progress.

4. Shipping Partners:

• We partner with reliable local courier services to ensure your order arrives safely and on time.

5. Shipping Restrictions:

• Currently, we only ship within Pakistan. We do not offer international shipping at this time.

6. Delays:

• While we strive to meet our delivery timelines, there may be delays due to unforeseen circumstances such as weather conditions or public holidays. We will keep you informed in case of any delays.

Anabiyah Return and Refund Policy

At Anabiyah, we want you to be completely satisfied with your purchase. If you are not happy with your order, we offer a straightforward return and refund policy. Please read the following guidelines to understand your options.

1. Eligibility for Returns:

• Time Frame: You may return items within 14 days of receiving your order.
• Condition: Items must be returned in their original, unused condition with all tags and packaging intact. Products that have been worn, washed, altered, or damaged are not eligible for return.
• Non-Returnable Items: The following items are not eligible for return:

2. Return Process:

• Step 1: Contact Us: To initiate a return, please contact our customer support team within 14 days of receiving your order. Provide your order number, details of the item(s) you wish to return, and the reason for the return.
• Step 2: Return Authorization: Once your return request is approved, you will receive instructions on how to return the item(s) to us. Please ensure the items are securely packaged to prevent damage during shipping.
• Step 3: Shipping the Return: You are responsible for the cost of return shipping. We recommend using a trackable shipping service to ensure your return reaches us safely. Anabiyah is not responsible for lost or damaged returns.

3. Refunds:

• Processing Time: Once we receive and inspect your return, we will notify you via email of the approval or rejection of your refund. If approved, your refund will be processed within 7-10 business days.
• Refund Method: Refunds will be issued to the original payment method used during the purchase. Please note that it may take additional time for the refund to appear in your account, depending on your payment provider's processing time.
• Shipping Costs: Original shipping costs are non-refundable, except in cases where the return is due to an error on our part (e.g., wrong item shipped, defective product).

4. Exchanges:

• We currently do not offer direct exchanges. If you would like a different size, color, or item, please return the original product for a refund and place a new order.

5. Damaged or Defective Items:

• If you receive a damaged or defective item, please contact us immediately. We will arrange for a replacement or refund at no additional cost to you.

6. Cancellations:

• Orders can be canceled within 24 hours of purchase. After 24 hours, the order will be processed, and the return policy will apply.

7. Contact Information:

• If you have any questions or need assistance with a return, please reach out to our customer support team. We are here to help!

We aim to make your shopping experience at Anabiyah as smooth and enjoyable as possible. Thank you for choosing us for your fashion needs!